Dear Guests, In order to ensure your health and safety we are taking the following precautions and would request that you follow the following specific procedures during your stay. Please accept our apologies for any inconvenience this may cause.
Please keep a minimum 2 metres distance beween yourself(ves) and other guests and staff
Please accept that we will take your temperature on arrival and not admit you if you it is above normal.
Only guests in the same party will be allowed in reception at any time for checking in and out
Please use the hand sanitiser in Reception whenever you arrive or pass through
Breakfast will be provided in such a way to comply with "self-containment". Times &locations will be staggered
Room service breakfast will be provided for guests until we are allowed to serve in the breakfast room or garden
Please observe the 1-way entry / exit route in the breakfast room when it opens
The guest lounge and reception seating area will be closed except for check-in and check-out
The garden will be available to guests at all times
Hand sanitising gel is available in Reception
Please wash your hands frequently especially on entering and leaving your room
All guests are given a safety notice when checking in
Individually wrapped portions and condiments are provided with Breakfast
Staff will wear face masks and gloves
Every room is cleaned & sanitised every day with particular attention to sanitising door handles, taps, light switches, TV remotes, kettles, water bottles, bedside tables
Cleaning cloths are washed after every use
Used linen is bagged in the room
Crockery / glassware iin rooms is dishwashed every day after use
Card processing machine is sanitised after every transaction
Guest information files have been removed from rooms along with other printed materials
We have also now had confirmation that we meet the "We're Good to Go" industry standard, which means we are following government &industry Covid-19 guidelines, have a Risk Assessment in place, and processes for cleanliness and social distancing. If you have any questions on our Covid-19 policies then please get in touch.